Return & Refund Policy
Thanks for shopping at www.tesssilverman.com .If you are not entirely satisfied with your purchase, we're here to help.
Returns - You have 30 calendar days to return an item from the date you received it.To be eligible for a return, your item must be unused and in the same condition that you received it.Your item must be in the original packaging.Your item needs to have the receipt or proof of purchase.
Refunds - Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Customer is respoinsible for return shipping costs.
Shipping - You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us - If you have any questions on how to return your item to us, contact us.
Shipping Policy
Thank you for visiting and shopping at www.tesssilverman.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
if we are experiencing high volume of orders, shipments may be delared by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
FedEx Standard: 3-5 Business days - Free
FedEx Two Days: 2 Business days - $12.95
FedEx Overnight: 1-2 Business days - $19.95
Tracking available on all purchases
*Delivery delays can occasionally occur
top of page
bottom of page